Advantages to using the Echod 8 touch System

Advantages to using Echod 8 Touch System

Why did they leave? Because they forgot about you.

Successful businesses have learned the subtle difference between customer satisfaction and customer loyalty. Building long-term relationships and repeat business is achieved through developing customer loyalty. Customer retention and loyalty produce profits

Every month that goes by that your customers don't hear from you, they lose 10% of their interest in coming back. If you have clients that you haven't seen or contacted in 5 months…there's only a 50/50 chance you'll see them again.

By using Echod 8 Touch System, you can expect to see:

Increased profits. Loyal customers see value beyond price.

Better use of advertising dollars.

Reduced spending on getting new customers. You already have them and they're telling their friends.

More "A" customers. You are contacting your "A" customers and they are bringing in their friends.

Continuous customer feedback.

Increased new customers coming from referrals.

Trust and loyalty from your customers.

Price competition is no longer a problem because loyal customers are less likely to be lured away by price.

Encouragement for customers to tell you how they feel about your business. Hanging testimonials on your wall for customers to read is invaluable.

Reminders - Repeat customers are 38% more profitable than new customers sending out reminders encourages repeat business that fits into your schedule.

Consistent contact, giving your staff more time from a busy schedule.

Good Will Cards and Letters. Customers feel appreciated when they receive a non-sales pitch from you. Just a card saying, "Hi, we care about you" improves your image, establishes and maintains good relationships with customers.

Most businesses spend six times more money attracting new customers than trying to keep existing ones. However it is estimated a loyal customer is worth ten times the value of a one-time buyer.

Newsletters, logos, business cards and flyers are also available.